Learning Center

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1. Getting started:
  • What is the difference between ClickMeeting and ClickWebinar?

  • What are the software requirements to run ClickWebinar?

  • Does ClickWebinar work on a Mac?

  • How much bandwidth do I need for ClickWebinar?

  • What file extensions can be converted in ClickWebinar?

2. Billing:
  • Where can I see which plan I’m on?

  • My account has expired. How do I restore it?

  • How do I cancel my account?

  • What is the ClickWebinar refund policy?

3. Getting ready for the event:
  • How do I schedule an event?

  • How do I invite attendees to my event?

  • Is it possible to limit access to a meeting room?

  • How do I customize a meeting room with my own colors and logo?

  • How do I reschedule an event?

  • How do I re-send an invitation?

4. During an event:
  • How do I join a meeting or a webinar?

  • How do I set up my camera and sound?

  • Can I play a video for my attendees?

  • How can I share my screen?

  • Can I use an avatar instead of video?

  • How do I end a meeting?

5. After an event:
  • What can I view in my Statistics?

6. Troubleshooting:
  • Why is the file I’m uploading to storage stuck on 100%.

  • I turned on camera and sound but don't hear anything. What can I do?

  • Why do I hear an echo when I speak?